Common Issues
Before Troubleshooting:
- Check power supply and circuit breaker
- Ensure water supply valves are fully open
- Verify proper drain hose installation
- Check for error codes on display
- Review basic maintenance requirements
Step-by-Step Troubleshooting
- Washer Won't Start: Check power connection, ensure door/lid is properly closed, verify control lock is disabled.
- No Water Fill: Inspect water inlet hoses for kinks, check water pressure, clean inlet filters.
- Poor Drainage: Check drain hose for obstructions, ensure proper height, clean drain pump filter.
- Excessive Vibration: Level the machine, redistribute unbalanced load, remove shipping materials.
- Leaking Water: Inspect hoses and connections, check door seal, verify proper detergent usage.
- Unusual Noises: Check for foreign objects, inspect motor and pump, verify proper installation.
- Clothes Still Wet: Check spin speed settings, verify proper load size, inspect drain system.
Error Codes
| E01 / F01 | Motor Control Fault - Check motor connections and control board |
| E02 / F02 | Drain Time Out - Check drain hose and pump for obstructions |
| E03 / F03 | Water Level Switch Fault - Check water level sensor and tubing |
| E04 / F04 | Water Fill Time Out - Check water supply and inlet valve |
| E05 / F05 | Thermistor Fault - Check temperature sensor connections |
| E06 / F06 | Heater Fault - Check heating element and connections |
| E07 / F07 | Motor Triac Fault - Check motor control circuitry |
| E08 / F08 | Communication Fault - Check control board connections |
| E09 / F09 | Door Lock Fault - Check door lock mechanism and switch |
| E10 / F10 | Unbalanced Load - Redistribute clothes and restart cycle |
Basic Reset Procedures
- Power Reset: Unplug washer for 5 minutes, then restart
- Control Lock Reset: Press and hold appropriate buttons for 3 seconds
- Drain Pump Reset: Clear obstructions and reset pump
- Motor Reset: Power cycle and check for obstructions
For persistent error codes, contact Frigidaire Customer Service at 1-800-944-9044 or visit Frigidaire.com
Maintenance Guide
Monthly Cleaning
Clean detergent dispenser, wipe door seal, run cleaning cycle with washer cleaner to prevent mold and mildew buildup.
Drain Pump Filter
Clean drain pump filter every 3-6 months to prevent clogs and ensure proper drainage. Locate filter behind access panel.
Water Inlet Filters
Check and clean water inlet filters every 6 months to maintain proper water flow and prevent fill issues.
Exterior Care
Wipe control panel and exterior surfaces with damp cloth. Avoid abrasive cleaners that may damage finishes.
Drum Care
Leave door slightly open between uses to allow moisture evaporation and prevent odor buildup.
Leveling Check
Periodically check machine leveling to prevent vibration and ensure optimal performance during spin cycles.
Recommended Maintenance Schedule
Weekly
Wipe door seal and glass, clean detergent dispenser drawer
Monthly
Run cleaning cycle, inspect hoses for wear or leaks
Quarterly
Clean drain pump filter, check water inlet filters
Annually
Professional inspection, verify all connections and settings
Preventive Care
| Prevention Area | Common Problems | Preventive Measures |
|---|---|---|
| Loading Practices | Unbalanced loads, poor cleaning | Distribute clothes evenly, avoid overloading, mix large and small items |
| Detergent Usage | Oversudsing, residue buildup | Use HE detergent only, measure carefully, clean dispenser regularly |
| Water Supply | Low pressure, mineral buildup | Check water pressure, install filters if hard water, inspect hoses annually |
| Drain System | Clogs, slow drainage | Check drain height, clean filter regularly, avoid draining into clogged pipes |
| Vibration Control | Excessive movement, noise | Ensure proper leveling, use anti-vibration pads, check floor stability |
| Odor Prevention | Mold, mildew growth | Leave door ajar, wipe seals dry, use cleaning cycles monthly |
Proper Usage Guidelines
- Load Size: Follow manufacturer recommendations for optimal capacity
- Detergent Type: Use only High-Efficiency (HE) detergent
- Cycle Selection: Choose appropriate cycle for fabric type and soil level
- Temperature Settings: Use cold water when possible to save energy
- Maintenance: Follow recommended cleaning and care schedule
- Installation: Ensure proper leveling and connections
Manual Downloads
Current Model Manuals
FFTW4120SW
4.1 cu. ft. Front Load Washer
FFTW4120QW
4.1 cu. ft. Quick Wash
FFTW5020SW
5.0 cu. ft. Large Capacity
FFTW4120SW1
4.1 cu. ft. Steam Washer
Popular Previous Models
FFTW4011QW
4.0 cu. ft. Quick Wash
FFTW3731SW
3.7 cu. ft. Stackable
FFTW3431SW
3.4 cu. ft. Compact
FFTW3131SW
3.1 cu. ft. Apartment Size